Step-by-step: adding document or pdf link to chatbot conversation

1. Log in to your Chatbot control panel

2. On the top menu bar click on "Tools & Settings"

3. Select "Chatbot Flows & Scripts".

4. Scroll down to find the conversation Flow where you want to add your link to a document / PDF file

5. Press the blue “Edit” button next to that flow

7. Press the “+ Add Step” button where you want to insert the new Step

8. A pop up appears. Press the “Web Link” button.

9. Press the “Edit Web Link” button, right to the new gray block that appears.

10. Fill in the URL of the document/PDF link in the textbox that is in the blue rectangle. Fill in the text that should appear in the chatbot in the textbox that is in the green rectangle. Change the style to "Icon Document" or "Icon PDF" in the dropdown menu titled “Style” below marked in the red rectangle. "Target" in the yellow rectangle, lets you choose if the page opens in the current window (tab) or a new window (tab). When you’re done, press the “Update” button, then close the popup window.

11. That's it your link has been added into the Chatbot's conversation flow