Lead Generation Most online businesses need to generate leads (names, phones, emails of potential buyers) in order to make more sales. This is what makes lead generation such an essential part of any business.
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Online Sales Just like a sales person the Virtual Agent engages the visitor to provide the right answer, the right sales pitch, at the right time to direct them towards the Sale, Download, or Signup.
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Self-service Support Just like a support person the Virtual Agent engages the visitor with answers, tips, and step-by-step guidance until the customer tells you their inquiry is resolved.
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